Return Policy

Thank you for choosing Sienna Rossi for your elegant and statement-making heels. We take pride in crafting high-quality footwear designed to make you feel confident at every occasion. Please review our policy below.

Eligibility Criteria:

Each pair of our high-end shoes is thoughtfully crafted just for you, ensuring the finest quality and attention to detail. Because our shoes are custom-made to order, we are unable to accept returns or exchanges at this time. This allows us to maintain the exceptional craftsmanship and uniqueness of every pair.

We want you to feel completely confident in your purchase! To help you find the perfect fit, we encourage you to review our size guide before placing your order. If you have any questions about sizing, materials, or design details, our friendly team is always happy to assist—please don’t hesitate to reach out at contact@siennarossi.com. We're here to help make your shopping experience seamless and enjoyable!

Damages and Issues:

Please inspect your order upon arrival. If you receive a defective or incorrect item, contact us immediately at contact@siennarossi.com. with photos of the issue. Our team will assess and provide a resolution as quickly as possible.

We appreciate your understanding and support. If you need any assistance, don’t hesitate to reach out!